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New Vertical Technologies

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Industry Specialist · Dental Practices

Managed IT Services for Dental Practices in Maryland

Your practice runs on Dentrix, Eaglesoft, or Carestream — and if those systems go down, patients can't be seen and revenue stops. We keep your dental technology running, HIPAA-compliant, and secure so your team can focus on patient care.

Get a Free Practice IT AssessmentDownload Free HIPAA Checklist

IT Problems That Stop Dental Practices Cold

We hear the same issues from dental offices across Maryland — and we know exactly how to solve them.

Dental Software Crashes

Dentrix, Eaglesoft, or Carestream freezing or refusing to load during busy clinic hours.

X-Ray System Failures

Digital radiography and imaging systems losing connection with workstations mid-appointment.

HIPAA Audit Anxiety

Unclear whether your technology setup actually meets HIPAA Security Rule requirements.

Slow Workstations

Staff waiting on slow computers between patients — killing productivity and morale.

Network Drops in Operatories

Unreliable WiFi causing treatment software to disconnect in the middle of procedures.

Ransomware Exposure

Dental practices are high-value targets. An unprotected office can lose patient records overnight.

What's Included in Our Dental Practice IT Program

Everything your practice needs — nothing you don't. Flat monthly rate, no surprise bills.

Practice Technology Support

Dentrix, Eaglesoft & Carestream support
Digital X-ray & imaging system support
Practice management software administration
Workstation setup, imaging, and maintenance
Printer and peripheral configuration
Operatory technology troubleshooting

Security & Compliance

HIPAA Security Rule compliance management
ePHI encryption and access controls
Business Associate Agreement (BAA) signing
Annual HIPAA risk assessment documentation
Ransomware & endpoint protection
Secure offsite backup with verified restores

Network & Infrastructure

Operatory WiFi design and deployment
Network segmentation (patient vs. clinical)
Firewall management and monitoring
VPN for remote access and multi-location
24/7 network uptime monitoring
Cabling and infrastructure planning

Support & Service

15-minute average first response time
Support scheduled around clinical hours
Onsite visits for critical issues
Named account manager for your practice
Monthly technology health report
New staff onboarding and offboarding

Free Download

Is Your Dental Practice HIPAA-Compliant?

OCR audits are increasing. Use our free 12-page HIPAA Compliance Checklist to find your gaps before an auditor does — written specifically for healthcare providers.

Download Free HIPAA Checklist →

Why Dental Practices in Maryland Choose NVT

We're not a generalist IT shop that learns your software on your dime. We already know it.

Dental Software Expertise

We support Dentrix, Eaglesoft, Carestream, Dexis, and other dental platforms — so we're never learning on your clock.

HIPAA-First Approach

Every service we deliver is designed around HIPAA requirements. You get a signed BAA and documented compliance on day one.

15-Minute Response

When your practice is full of patients and technology fails, we respond in an average of 15 minutes — not hours.

Frequently Asked Questions

Do you support Dentrix and Eaglesoft?

Yes. We actively support Dentrix, Eaglesoft, Carestream CS, Dexis, and other major dental platforms. We handle software updates, database issues, imaging connectivity, and integrations with scheduling and billing tools.

Will you sign a Business Associate Agreement (BAA)?

Yes — we sign a BAA as part of onboarding every healthcare and dental client. This is a HIPAA requirement for any IT service provider who handles ePHI on your behalf.

What happens if our practice management software goes down during clinic hours?

Our average first response is 15 minutes. For dental practices, system-down issues are triaged as critical and receive immediate engineer escalation, not a ticket queue.

Can you help us set up a new practice location?

Absolutely. We handle full technology buildouts for new dental offices — network cabling, workstation deployment, dental software installation, operatory WiFi, imaging system integration, and HIPAA-compliant configuration.

Do you work with dental-specific cloud backups?

Yes. We configure HIPAA-compliant encrypted backups for your dental imaging and patient data. We also perform regular test restores so you never discover a failed backup during a crisis.

Ready to Protect Your Practice?

Get a complimentary IT and HIPAA risk assessment for your dental practice — no obligation, no pressure. Just an honest look at where your risks are.

Get Your Free Practice AssessmentCall (410) 417-8591