New Vertical Technologies
HomeAbout
Case StudiesBlogContact
(410) 417-8591
New Vertical Technologies

Your trusted partner for IT services, cybersecurity, and software development.

Services

  • Managed IT Services
  • Cloud Services
  • Cybersecurity
  • Website & App Development
  • Software Development
  • Consulting
  • Computer Support

Quick Links

  • About Us
  • Products
  • FAQ
  • Contact

Contact Us

401 Log Canoe Cir

Stevensville, MD 21666

Sales: (410) 417-8591

Support: (410) 266-8031

info@newverticaltech.com

© 2026 New Vertical Technologies. All rights reserved.

  • Privacy Policy
  • Terms of Service

Your Business Deserves IT That Just Works — Guaranteed

Technology shouldn't be something you worry about. New Vertical Technologies handles your IT from top to bottom — monitoring, security, and support — so you can focus on your customers and your growth.

  • 99.9% uptime guarantee — your systems stay running, period
  • 15-minute average response time — real humans, not ticket queues
  • Flat-rate pricing, no surprise bills — predictable IT costs every month
  • Trusted by 200+ businesses across Maryland, Virginia & Delaware
Get Your Free Security & IT AssessmentSchedule a 10-Min Discovery CallCall (410) 417-8591

The IT Problems We Solve Every Day

From email problems to network headaches, we handle the everyday technology issues so you don't have to think about them.

Email & Office 365

  • •Email not sending or receiving
  • •Mailbox full or quota issues
  • •Microsoft 365 admin issues
  • •Spam filtering problems
  • •Account lockouts & password resets
Email Support Details →

Networks & Connectivity

  • •Internet down or slow speeds
  • •WiFi connectivity problems
  • •VPN access issues
  • •Firewall configuration
  • •Network security concerns
Network Support Details →

Servers & Infrastructure

  • •Server crashes or downtime
  • •Backup failures or data recovery
  • •Storage capacity issues
  • •Cloud server management
  • •Virtual machine problems
Server Support Details →

Websites & Applications

  • •Website down or loading slow
  • •SSL certificate errors
  • •Application not working
  • •Database connection issues
  • •Website security concerns
Website Support Details →

End User Support

  • •Computer won't start or crashes
  • •Software installation issues
  • •Printer or peripheral problems
  • •File access or sharing issues
  • •Mobile device setup
End User Support Details →

Security & Compliance

  • •Suspicious activity or hacked accounts
  • •Ransomware or malware infections
  • •HIPAA or compliance requirements
  • •Security audit failures
  • •Data breach response
Security Support Details →Free HIPAA Compliance Checklist →

Can't find your issue? We handle it. Call us and we'll solve it.

Call (410) 417-8591 NowSubmit a Support Request
📥 FREE DOWNLOADS

Get Your Free IT & Security Checklists

Download our expert-created guides — used by 500+ Maryland businesses to identify security gaps, ensure compliance, and protect their data.

🎯 No fluff, just actionable checklists you can use today • ⚡ Instant email delivery

HIPAA Compliance Checklist

For Healthcare Providers, Medical Practices & Health IT

12-PAGE PDF GUIDE
  • Complete Security Rule assessment
  • Privacy Rule compliance guide
  • Risk assessment framework
  • BAA guidance & templates
  • Incident response planning
Download Free Checklist →

⚡ Instant PDF delivery • No credit card

⭐ MOST POPULAR

IT Security Checklist

For ALL Small & Medium Businesses

15-PAGE COMPREHENSIVE GUIDE
  • 23-point security audit checklist
  • Cybersecurity best practices
  • Password & access control guide
  • Network security essentials
  • Employee training resources
Download Free Checklist →

⚡ Instant PDF delivery • No credit card

IT Budget Planning Guide

For CFOs, Controllers & Business Owners

10-PAGE PLANNING WORKBOOK
  • IT budget calculator template
  • Cost benchmarks by industry
  • Hidden IT costs to watch for
  • ROI calculation framework
  • Managed IT vs. in-house comparison
Download Free Guide →

⚡ Instant PDF delivery • No credit card

Join 500+ Maryland businesses who have downloaded our free IT resources

500+
Downloads
4.9★
Avg Rating
98%
Found Helpful

Our Services

Whether you need reliable day-to-day support, better security, or a custom solution built around your business — we've got you covered.

Managed IT Services

24/7 system monitoring, network management, and help desk support — including email outages, mailbox issues, delivery failures, and account lockouts.

See How We Keep You Online

Cybersecurity Solutions

Protect your business with advanced security measures, threat detection, and data protection services.

See How Our Security Audit Works

Software Development

Custom software solutions designed to meet your specific business needs and improve operational efficiency.

Discuss Your Custom Solution

Not sure which service your business needs?

Download our free IT Security Checklist — 23 audit points to show you exactly where your gaps are.

Get Free Checklist →
View All Services
📧 EMAIL SUPPORT

Email Problems? Security Risks? Delivery Issues? We Fix It.

Your email is mission-critical. When it breaks, your business stops. We specialize in Microsoft 365, Exchange, and email security — so you stay connected and protected.

We Solve These Email Problems Daily:

  • Email not sending or receiving

    Mailbox full? Server issues? DNS problems? We diagnose and fix it fast.

  • Spam filtering & phishing protection

    Stop threats before they reach your inbox with advanced filtering and training.

  • Email compromise response

    Account hacked? Suspicious activity? We lock it down and restore access.

Expert Email Services We Provide:

  • Microsoft 365 & Exchange support

    Setup, migration, troubleshooting, and optimization for all M365 email services.

  • SPF/DKIM/DMARC configuration

    Prevent spoofing and ensure your emails actually reach inboxes, not spam folders.

  • Email migration & recovery

    Moving to a new provider or recovering lost emails? We handle it seamlessly.

Email Down? We Respond in Minutes.

Don't wait hours for a callback. Our team averages 15-minute response times for email emergencies.

Get Email Support NowCall (410) 417-8591

We Handle the Problems Other IT Providers Struggle With

Whether it's compliance requirements, older systems, or anything in between — we've seen it before and we know how to help.

Pass Every Audit

HIPAA, SOC 2, PCI DSS, GDPR — we ensure your infrastructure meets every regulatory requirement so you avoid fines and sleep better.

Download Free HIPAA Checklist →

Modernize Without Disruption

Your 20-year-old system runs your business. We maintain it, secure it, and gradually upgrade it without breaking what works.

Systems That Stay Up

For healthcare, finance, and legal businesses where downtime isn't an option, our 99.9% uptime guarantee and proactive monitoring keep you running.

Make Everything Talk

Custom ERP, proprietary software, niche platforms — we integrate systems other providers say "can't be done."

Serving highly regulated industries: Healthcare • Finance • Legal • Manufacturing • Government Contractors • Non-Profits

Get a Compliance & Risk Assessment
How We Deliver Support

IT Support That Actually Has Your Back

Most IT providers give you a ticket number and hope for the best. We give you a real team, a clear process, and engineers who take ownership — so problems get fixed and don't come back.

Engineer-First Support

When you call us, a real engineer picks up — someone who can actually solve your problem on the first contact. No runaround, no bouncing between departments, no waiting for a callback that never comes.

  • A real engineer answers every call — not a junior staffer reading from a script
  • 15-minute average first response — you won't be waiting all day
  • Local team — no call centers, no overseas routing

We Work the Right Way, Every Time

Every change we make is documented and done properly. If you're in a regulated industry, your auditors will thank you. If you're not — you'll just appreciate that things work consistently and nothing breaks unexpectedly.

  • Change management documentation for every environment
  • HIPAA, PCI DSS, SOC 2, and NIST-aligned processes
  • Audit-ready documentation on demand

Healthcare Specialization

Medical practices, dental offices, behavioral health, and specialty clinics operate under different risk thresholds. We understand EHR environments, ePHI handling, and the operational reality of clinical settings.

  • EHR & practice management system expertise
  • BAA signing, ePHI security, and OCR audit prep
  • Support scheduled around clinical hours, not ours
Free HIPAA Compliance Checklist — Download Now

Harder Problems Get More Attention

If your issue is complex, it doesn't just sit there — it gets elevated to someone with the right expertise. You always have a named contact who owns your account and knows your environment.

  • Tough issues move quickly to senior engineers — no overnight queues
  • A named contact who knows your business and your systems
  • Follow-up after every major issue to make sure it's fully resolved

What Happens When You Call Us

01

You Contact Us

Phone, email, or portal — any channel, any time

02

Engineer Picks Up

A qualified engineer owns your ticket immediately

03

Diagnosis & Fix

Root cause identified, solution deployed — documented

04

Clear Explanation

We tell you what happened, what we did, and what you can expect going forward

Want to see how this would work for your business?

Schedule a 10-Min Discovery CallView All Services

Not Sure What Your Business Needs?

Talk to a real engineer — not a sales rep. In 10 minutes we'll identify your biggest IT risks and show you exactly how to fix them.

Schedule a 10-Min Discovery CallSee How Our Security Audit Works

Proudly Serving the Mid-Atlantic Region

Based in Stevensville, Maryland, we provide on-site and remote IT support to businesses throughout the region.

Maryland

Stevensville • Annapolis • Baltimore • Columbia • Rockville • Eastern Shore • Frederick • Gaithersburg

Virginia

Northern Virginia • Arlington • Alexandria • Fairfax • Richmond • Virginia Beach • Norfolk

Delaware

Wilmington • Dover • Newark • Middletown • Smyrna • Milford • Seaford

24/7 Support Available • On-Site Service • Remote Support

Get Local IT Support

What Our Clients Say

Don't just take our word for it. Here's what some of our satisfied clients have to say.

SH

Steven Hicks

CEO, Code Lingua • Annapolis, MD

"NVT has been an incredible partner for our IT needs. Their team is responsive, knowledgeable, and always goes above and beyond to keep our systems running smoothly."

JR

Jeremy Reynolds

CTO, RTI Consulting • Baltimore, MD

"The cybersecurity solutions provided by New Vertical Technologies have given us peace of mind. Their team's expertise in threat detection and prevention is unmatched."

DS

Dan Smith

Owner, US Pavers • Eastern Shore, MD

"NVT developed a custom software solution that has streamlined our operations and increased productivity. The ROI has been phenomenal!"

Let Us Handle the Technology. You Handle the Business.

Join 200+ Maryland businesses that rely on NVT for dependable, friendly IT support — monitored and managed so you don't have to think about it.

Your free assessment takes 15 minutes and includes a full security risk report — no strings attached.

Get Your Free IT & Security AssessmentSchedule a 10-Min Discovery Call

Or call us directly at (410) 417-8591

New Vertical Technologies