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Complex Integration Specialists

Make Everything Talk to Each Other

Custom ERP, proprietary software, niche platforms—we build the APIs, middleware, and data pipelines that other IT providers say can't be done.

Get Integration AssessmentTalk to Integration Expert

Systems That Don't Talk Cost You Money

Manual data entry, duplicate records, delayed reporting—when your systems don't integrate, you waste hours every day on work that should be automatic.

Manual Data Entry Hell

Staff spend 5-10 hours/week copying data between CRM, accounting, ERP, and shipping systems.

Cost: $15K-$30K/year per employee in wasted time

Duplicate Data Disasters

Same customer in CRM, accounting, and support systems with different addresses, phone numbers, contacts.

Cost: Billing errors, shipping mistakes, angry customers

Delayed Reporting

Financial reports take 2 weeks because data must be manually exported, cleaned, and combined from 6 systems.

Cost: Can't make timely business decisions

Vendor Lock-In Fear

Can't switch vendors because data is trapped in proprietary formats with no export/import capability.

Cost: Stuck with overpriced software forever

Custom Software Silos

Your proprietary ERP/manufacturing system was built in-house 15 years ago and doesn't connect to anything modern.

Cost: Can't adopt new tools or automate workflows

"No API Available"

Your industry-specific software vendor says "we don't offer API access" or charges $50K for custom integration.

Cost: Stuck with manual processes forever

Systems We Connect

From modern cloud SaaS to 30-year-old mainframes—we've built integrations for platforms you've never heard of and ones everyone uses.

ERP Systems

  • • SAP Business One / S/4HANA
  • • Oracle NetSuite / E-Business
  • • Microsoft Dynamics 365
  • • Epicor ERP / Prophet 21
  • • Infor CloudSuite / LN
  • • Sage 100 / 300 / X3
  • • Acumatica Cloud ERP
  • • Custom in-house ERP

CRM & Sales

  • • Salesforce (Sales/Service Cloud)
  • • HubSpot CRM
  • • Microsoft Dynamics CRM
  • • Zoho CRM
  • • Pipedrive
  • • SugarCRM
  • • Act! / GoldMine (legacy)
  • • Custom contact databases

Accounting

  • • QuickBooks Desktop / Online
  • • Sage Intacct / 50cloud
  • • Xero
  • • NetSuite Financials
  • • Microsoft Dynamics GP
  • • Acumatica Financials
  • • FreshBooks
  • • Legacy Peachtree/MYOB

E-Commerce

  • • Shopify / Shopify Plus
  • • WooCommerce
  • • Magento / Adobe Commerce
  • • BigCommerce
  • • Amazon Seller Central
  • • eBay / Etsy
  • • ShipStation / ShipWorks
  • • Custom shopping carts

Healthcare

  • • Epic EHR (HL7/FHIR)
  • • Cerner / Oracle Health
  • • athenahealth
  • • eClinicalWorks
  • • NextGen Healthcare
  • • Allscripts
  • • Practice Fusion
  • • Custom PM/EMR systems

Manufacturing

  • • IQMS / DELMIA Apriso
  • • Fishbowl Inventory
  • • JobBOSS / E2 Shop System
  • • SyteLine / CloudSuite Industrial
  • • Plex Manufacturing Cloud
  • • SCADA / MES systems
  • • Custom work order systems
  • • PLC data collection

Legal/Prof Services

  • • Clio Manage / Grow
  • • MyCase / CasePeer
  • • PracticePanther
  • • iManage Work / DeskSite
  • • NetDocuments
  • • PCLaw / Amicus Attorney
  • • Worldox DMS
  • • Time/billing systems

Legacy Systems

  • • IBM AS/400 / iSeries
  • • Microsoft Access databases
  • • FoxPro / dBase
  • • Lotus Notes / Domino
  • • Oracle Forms 6i-12c
  • • PowerBuilder apps
  • • Custom VB6 / VBA tools
  • • Flat file / CSV exchanges

Don't see your system? Ask us—we've probably integrated it before.

How We Build Integrations

Every integration is different. We evaluate your systems and choose the right approach—from native APIs to custom middleware to screen scraping when necessary.

1

Native API Integration (Best Case)

When both systems have modern REST/GraphQL/SOAP APIs, we build direct connections with real-time data sync, webhooks for instant updates, and OAuth for secure authentication.

✓ When It Works:
  • • Both systems have documented APIs
  • • Vendor provides API keys/credentials
  • • Rate limits allow your data volume
  • • API includes all needed data fields
Common Examples:
  • • Salesforce ↔ NetSuite
  • • Shopify ↔ QuickBooks Online
  • • HubSpot ↔ Dynamics 365
  • • Stripe ↔ Xero
2

Custom Middleware / ETL Pipeline

When systems have different data formats, timing requirements, or complex business logic, we build middleware that sits between systems to transform, validate, and route data.

✓ When It Works:
  • • Data transformation needed
  • • Complex business rules (if X then Y)
  • • Batch processing required
  • • Multi-system orchestration
Technologies We Use:
  • • Apache Kafka / RabbitMQ
  • • Custom Node.js / Python services
  • • SQL Server Integration Services
  • • Azure Logic Apps / AWS Lambda
3

Database-Level Replication

When you need the fastest possible sync or systems don't have APIs, we connect directly to databases using read-only replicas, triggers, or scheduled stored procedures.

✓ When It Works:
  • • Need sub-second data sync
  • • No API available
  • • Direct SQL access permitted
  • • One-way data flow acceptable
Methods:
  • • SQL Server replication / AlwaysOn
  • • MySQL binlog streaming
  • • PostgreSQL logical replication
  • • Change Data Capture (CDC)
4

File-Based Integration (CSV, XML, EDI)

When systems only support file exports/imports, we automate the process with scheduled transfers, validation, error handling, and notifications.

✓ When It Works:
  • • Legacy systems with no API
  • • EDI requirements (850, 810, 856)
  • • Batch processing acceptable
  • • Partner requires specific file format
What We Automate:
  • • SFTP/FTP file transfers
  • • File format conversion
  • • Data validation & error alerts
  • • Archive & audit logging
5

Screen Scraping / RPA (Last Resort)

When there's absolutely no API, no database access, and no file export—we automate the user interface itself using robotic process automation (RPA) or web scraping.

✓ When It Works:
  • • No other option available
  • • Vendor refuses API access
  • • UI is stable and predictable
  • • Acceptable to be fragile
Technologies:
  • • UiPath / Automation Anywhere
  • • Selenium / Puppeteer
  • • AutoHotkey / Sikuli
  • • Custom macro scripting
⚠️ Warning: Screen scraping breaks when UI changes. We document and monitor carefully.

Common Integration Patterns

Real-world examples of integrations we've built for clients like you.

Pattern

CRM → Accounting (Order-to-Cash)

When sales closes a deal in CRM, automatically create customer, invoice, and payment record in accounting system.

SYSTEMS:
Salesforce → NetSuite / QuickBooks / Xero
DATA FLOW:
  • → Opportunity marked "Closed Won"
  • → Create customer in accounting (if new)
  • → Create invoice with line items
  • → Apply payment if prepaid
  • → Update CRM with invoice number
TIME SAVED:
15-20 minutes per order → 8-10 hours/week
Pattern

E-Commerce → ERP (Inventory Sync)

Real-time inventory sync between online store and warehouse management system to prevent overselling.

SYSTEMS:
Shopify ↔ SAP B1 / Fishbowl / Custom WMS
DATA FLOW:
  • → Order placed on website
  • → Reserve inventory in ERP
  • → Create pick ticket / work order
  • → When shipped, update tracking in Shopify
  • → Adjust inventory on both sides
BENEFIT:
Eliminate oversells, 95% faster fulfillment
Pattern

Manufacturing → Accounting (Job Costing)

Push work order costs (labor, materials, overhead) from shop floor system to accounting for accurate job profitability.

SYSTEMS:
JobBOSS / IQMS → Sage / Acumatica / QuickBooks
DATA FLOW:
  • → Work order completed in MES
  • → Export labor hours by employee
  • → Export material usage by part number
  • → Calculate overhead allocation
  • → Post to job cost ledger in accounting
BENEFIT:
Daily profitability reports vs. month-end
Pattern

Support Tickets → CRM (360° View)

Show support ticket history inside CRM so sales/account managers see all customer interactions in one place.

SYSTEMS:
Zendesk / Freshdesk → Salesforce / HubSpot
DATA FLOW:
  • → New ticket created in support system
  • → Create activity in CRM timeline
  • → Ticket status updates sync to CRM
  • → Customer satisfaction scores visible
  • → Alert account manager if escalated
BENEFIT:
Reduce churn, proactive account management
Pattern

Legacy ERP → Cloud BI (Reporting)

Extract data from 20-year-old ERP nightly and load into modern BI tool for dashboards and self-service analytics.

SYSTEMS:
AS/400 / Oracle Forms → Power BI / Tableau / Looker
DATA FLOW:
  • → Nightly database extract via ODBC
  • → Transform to star schema in SQL Server
  • → Load to cloud data warehouse (Snowflake/Azure)
  • → BI tool connects for visualization
  • → Executives get real-time dashboards
BENEFIT:
Modern analytics without replacing legacy ERP
Pattern

Multi-Channel Aggregation

Sell on Amazon, eBay, Shopify, and in-store POS—aggregate all orders, inventory, and customers into one master database.

SYSTEMS:
Amazon/eBay/Shopify/Square → Custom Hub → ERP
DATA FLOW:
  • → Poll each channel every 5 minutes
  • → De-duplicate customers across channels
  • → Aggregate inventory counts
  • → Route orders to fulfillment by rules
  • → Update tracking in all channels
BENEFIT:
Single source of truth, no overselling
REAL RESULT

From 40 Hours/Week to Zero

BEFORE INTEGRATION
  • ✗3 employees spent 40 hours/week copying orders
  • ✗5-8% error rate (wrong prices, addresses, SKUs)
  • ✗24-48 hour delay from order to fulfillment
  • ✗Inventory levels wrong 30% of the time
  • ✗$78K/year in labor for manual data entry
AFTER NVT INTEGRATION
  • ✓100% automated—orders flow in real-time
  • ✓0.2% error rate (only credit card declines)
  • ✓Pick tickets print within 5 minutes
  • ✓Inventory syncs every 60 seconds
  • ✓$78K reallocated to customer service

"We were hiring more order entry clerks every year just to keep up. NVT built an integration between our Shopify store and our 15-year-old ERP that everyone said was impossible. Now orders just appear in the system. ROI was 4 months."

JM
Jennifer M.
Operations Director, Maryland Distributor

Our 5-Phase Integration Process

We've refined this process over hundreds of integrations to minimize risk, disruption, and time-to-value.

1

Discovery & Requirements (Week 1)

We document exactly what data needs to flow, in which direction, how often, and what business rules apply.

  • →Data mapping workshop with stakeholders
  • →API documentation review
  • →Database schema analysis
  • →Business rule documentation
  • →Error handling requirements
  • →Security/compliance considerations
2

Design & Architecture (Week 2)

We select the right integration approach and design the data flow architecture.

  • →Choose integration method (API, DB, file)
  • →Design middleware architecture
  • →Data transformation logic
  • →Error handling & retry logic
  • →Monitoring & alerting design
  • →Get client sign-off on design
3

Development & Testing (Weeks 3-5)

We build the integration in a sandbox environment and test with real (non-production) data.

  • →Code API connectors / middleware
  • →Build data transformation pipelines
  • →Implement error handling & logging
  • →Unit testing of all code paths
  • →Integration testing with test data
  • →User acceptance testing (UAT)
4

Deployment & Go-Live (Week 6)

We deploy to production with minimal disruption, typically during off-hours or low-volume periods.

  • →Schedule deployment window
  • →Deploy to production environment
  • →Verify all connections functional
  • →Process initial batch of real data
  • →Monitor closely for 48 hours
  • →Staff training on monitoring tools
5

Support & Optimization (Ongoing)

We monitor, maintain, and optimize your integration as your business grows and systems change.

  • →24/7 monitoring & alerting
  • →Monthly performance reports
  • →Handle API version upgrades
  • →Add new data fields as needed
  • →Troubleshoot sync issues
  • →Quarterly optimization reviews

Typical Timeline: 6-8 weeks from kickoff to go-live for standard integrations. Complex multi-system projects may take 3-4 months.

Integration Pricing

Integration pricing depends on complexity, number of systems, data volume, and whether real-time or batch sync is required. Here are typical ranges:

Simple Integration

$3K-$8K

One-time project fee

  • 2 systems with native APIs
  • 1-way data flow
  • Hourly/daily batch sync
  • Minimal transformation
  • 30 days support included

Example: Shopify → QuickBooks Online (orders + payments)

MOST COMMON

Standard Integration

$8K-$25K

One-time project fee

  • 2-4 systems
  • Bi-directional sync
  • Real-time or 5-15 min sync
  • Data transformation & mapping
  • Custom middleware required
  • 90 days support included

Example: Salesforce ↔ SAP B1 ↔ WooCommerce (customers, orders, inventory)

Complex Integration

$25K+

One-time project fee

  • 5+ systems / complex hub
  • Legacy systems / no API
  • Real-time sync required
  • Complex business logic
  • Custom API development
  • 6 months support included

Example: AS/400 ↔ Salesforce ↔ NetSuite ↔ 3PL EDI

Ongoing Monitoring & Support

After go-live, we recommend ongoing monitoring & maintenance to ensure your integration stays healthy:

$350-$750/mo
24/7 monitoring, error alerts, monthly reports
$150/hr
Changes, enhancements, new data fields

Stop Copying Data Manually

Get a free integration assessment. We'll analyze your systems, map your data flow, and show you exactly what's possible (and what it costs).

Get Integration AssessmentCall Now: (410) 788-7152

No two integrations are the same. Let's discuss your specific needs.